1. Introduction

At Insolax Engineering Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make purchases from our store.

2. Information We Collect

We may collect the following information:

• Personal details: Name, email address, phone number, billing and shipping address.
• Payment information: Processed securely via third‑party gateways (we do not store card details).
• Order details: Products purchased, order history, and delivery preferences.
• Technical data: IP address, browser type, device information, and cookies for analytics.

3. How We Use Your Information

We use collected data to:

• Process and deliver your orders.
• Communicate with you regarding updates, promotions, and support.
• Improve our website, services, and customer experience.
• Ensure secure transactions and prevent fraud.

4. Data Protection & Security

• We use SSL encryption and secure servers to protect customer data.
• Payment processing is handled by trusted third‑party providers.
• Access to customer data is restricted to authorized personnel only.

5. Sharing of Information

• We do not sell or rent customer data.
• Information may be shared with logistics partners, payment gateways, or service providers strictly for order fulfillment.
• Legal disclosure may occur if required by law or government authorities.

6. Cookies & Tracking

• Our site uses cookies to enhance browsing, personalize shopping, and analyze traffic.
• Customers can disable cookies in browser settings, but some features may not function properly.

7. Customer Rights

You have the right to:

• Request access to your personal data.
• Correct inaccurate information.
• Request deletion of your data (subject to legal and transactional obligations).
• Opt‑out of promotional emails at any time.

8. Third‑Party Links

Our website may contain links to external sites. Insolax Engineering is not responsible for the privacy practices of third‑party websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with updated effective dates.

10. Contact Us

For privacy‑related queries or requests, please contact us: 📧 Email: info@insolaxengineering.com 📞 Phone: 03349441218 📍 Address: Diamond Mall & Residency, Gulberg Greens, Islamabad. 44022